Summary

State of the Art of Service Quality

Takeo ABE Yutaka ISHIBASHI Hideaki YOSHINO 

Vol.91 No.2 pp.82-86

Publication Date:2008/02/01

Online ISSN:2188-2355

Print ISSN:0913-5693

Type of Manuscript:Special Section on Next Generation Service Control Technologies

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Online ISSN:2188-2355